Refund policy
Return & Refund Policy
We take pride in the quality of our candles and carefully inspect every order before shipping.
No Returns or Refunds
All sales are final. We do not accept returns, exchanges, or refunds for candles once purchased.
Damaged During Shipping
If your candle arrives damaged due to shipping, we will gladly make it right!
You may choose one of the following options:
- Full Refund: Receive a full refund for the damaged item.
- Free Replacement: Receive a brand-new candle shipped to you at no additional cost, including shipping.
Reporting Damaged Items
To qualify for a refund or replacement:
- Contact us within 48 hours of delivery.
- Provide your order number.
- Include clear photos of the damaged candle and its packaging.
Requests submitted after 48 hours may not qualify for a refund or replacement.
Thank You!
Thank you for supporting our small business. We appreciate your purchase and are committed to providing you with quality products and excellent customer service.